Hope International
"When researching partners to help us implement Salesforce.com, we choose npoOrbit because of their track record in
working specifically with nonprofits like us here at HOPE International. npoOrbit helped us to take full advantage of the
user licenses donation from the Salesforce.com Foundation, by developing a customized database unique to HOPE’s unique needs.
It was a pleasure working with our npoOrbit consulting team, who helped us every step of the way during the implementation
process to come up with creative ideas and solutions to meet our needs.
We are very pleased with our end product and
would highly recommend npoOrbit!"
Micah Crist
Data Analyst
Lancaster, PA
Living Cities
"Living Cities is a non profit organization committed to increasing the vitality
of cities and urban neighborhoods and to improve the lives of people who live
there.
I was impressed with the time that our npoOrbit consultant took to
thoroughly understand the organization's structure. npoOrbit develop a
customized Salesforce database and provided me with an effective understanding
of the program in a timely manner. Our npoOrbit project manager was a delight to
work with, walking us through every step of the process; she was professional,
organized and very knowledgeable. I would not hesitate to contact npoOrbit for
any additional work and I recommend npoOrbit to any non profit looking to
implement Salesforce.com."
Pat Shelton
Shelton System
Bethesda, MD
Coral Alliance
" It became abundantly clear rather rapidly that we needed outside assistance to
implement certain aspects of Salesforce if we were to stick to the timeline we
had developed. As soon as I contacted npoOrbit, I received a call immediately
from their owner who adeptly and swiftly assessed my needs and connected me with
an npoOrbit consultant. Our consultant not only performed a needs assessment for
our organization as a whole, but also designed our major donor cultivation
process with lead and automation functionality, as well as a number of related
reports and dashboards, that were identified during the assessment process.
Our consultant worked tirelessly with us to ensure he understood exactly what
was needed so he could ensure appropriate implementation and ease of use. He
also provided extremely helpful training for everything he produced for us and
was always very patient and kind in answering all of our questions, not to
mention making himself available to us for questions, etc. I greatly appreciated
the conscientiousness with which everyone at npoOrbit did their jobs and would
definitely recommend to others."
Kate Dillon
Development Manager
Coral Reef Alliance (CORAL)
San Francisco, CA
Tree People
"Tree People is an environmental nonprofit in Los Angeles. Our legacy
constituent management systems consisted of more than a dozen different
databases, spreadsheets, and home grown organizational systems and we worked
with npoOrbit to bring them all together in Salesforce. Our npoOrbit consultant
worked with us very extensively and patiently to help meld our requirements into
an effective, unified new system. We were very impressed with her level of
responsiveness to all our requests! She did a great job with the data migration
phase - that ensured our new system worked well. We recommend npoOrbit."
Paige Van Riper
Volunteer & Community Engagement Director
Tree People
Los Angeles, CA
University of Pittsburgh at Bradford
"The Division of Management and Education at the University of Pittsburgh at
Bradford decided to use Salesforce for our CRM needs. We were fortunate to
receive the licenses through the Salesforce Foundation, but, because we are not
using Salesforce as most nonprofits would, it needed to be customized
extensively to meet our needs. We are very pleased with the professionalism,
organization skills, and helpfulness of our npoOrbit consultant and his npoOrbit
associates. It has been a pleasure working with npoOrbit. Due to the help from
npoOrbit, Salesforce is becoming a successful way to manage the database needs
of our Division."
Jody Ann Randolph
Database Manager
University of Pittsburgh at Bradford, Division of Management and Education
Bradford, PA
Manex Consulting
"npoOrbit has been a great partner to work with during a very aggressive rollout
of Salesforce.com. Our consultant is a highly skilled and effective professional
who guided us through the entire implementation process. His professionalism,
enthusiasm and insights helped Manex achieve a level of readiness to adopt
Salesforce with confidence. npoOrbit and our consultant provided us practical
recommendations and encouraged us to take a holistic view to meeting our CRM and
Project Management needs. We are pleased to complete our Salesforce deployment
project on time, on budget and within scope with the help of npoOrbit."
Michael Honeycutt
CFO/COO
Manex Consulting
San Ramon, CA
Youth Media Council
"Responsive and efficient! npoOrbit helped our small nonprofit plan and launch a
customized Salesforce platform on a tight timeline and helped us customize
Salesforce business-driven features for a non profit setting. We highly
recommend npoOrbit."
Amy Sonnie
Operations Technology Director
Youth Media Council
Oakland, CA
Texas Children’s Hospital
"npoOrbit came to our rescue! We knew where we wanted to end up, but had no idea
how to get there. npoOrbit walked us through every step, configuring our
database into a format that best fit our need and helping us transfer our
existing data into Salesforce.com. We would not hesitate to call npoOrbit again
if we needed anything at all."
Amy Partridge
Physician Liaison
Texas Children’s Hospital
Houston, TX
StepUP Ministry
"Recently StepUP Ministry faced the challenge of upgrading to a top end data
management system to track client and program performance. We found the perfect
vehicle in Salesforce.com, however needed to customize the program for our
unique applications. In addition, we didn't want to reinvent the wheel in regard
to data migration. We contracted with npoOrbit to address these issues and they
delivered the goods! They took the time to get to know our organization, develop
a proposal focused on our needs, provided technical solutions that worked and
offered excellent customer service throughout. We are delighted with the end
result and strongly recommend their services"
John Bush
Executive Director
StepUP Ministry
Raleigh, NC
Urban Solutions
"npoOrbit took the time to learn our business and develop a customized database
to meet our needs. Our npoOrbit consultant was enthusiastic, patient, and
knowledgeable. We appreciated his responsiveness and quick turnaround time."
Roger Gordon
Executive Director
Urban Solutions
San Francisco, CA
Heritage Retreats
"After attempting to transition our organization's data to Salesforce.com on our
own, we quickly realized that we needed professional help. We hired npoOrbit
almost immediately, and thanks to our npoOrbit consultant's diligent and
efficient work efforts, we are now able to utilize and get the most out of
Salesforce.com for our organization's needs"
Michal Frank
Heritage Retreats
Jerusalem, Israel
Pasadena Senior Center
"I contracted with npoOrbit to help us optimize the way we run our operations
with salesforce.com at Pasadena Senior Center. npoOrbit helped us revisit our
business processes, gave us valuable advice and configured salesforce.com to fit
our needs. Thanks to npoOrbit and saleforce.com we are now able to run our
center and manage our constituency more effectively."
Ben Green
Executive Director
Pasadena Senior Center
Pasadena, CA
The Sperm Bank of California
"npoOrbit was extremely helpful and went out of its way to make sure we got
exactly what we wanted. I felt that our npoOrbit consultant really took the time
to understand our needs, and that he understood the needs of non-profits in
general. He worked quickly and checked in with us regularly to make sure
everything got done on time, and that everything lived up to our expectations.
He was also very friendly and easy to talk to, which made it easier to explain
our goals and concerns. And of course, having our data go directly to
Salesforce.com makes our applications so much easier to manage. We're very
grateful!"
Rachel Reid
Executive Director
Donor Coordinator
Oakland, CA
Veterans And Families
"We are a non-profit organization assisting Veterans and their families as
they transition from military to civilian life.
Our
contact management needs are growing exponentially and we needed a resource to
help us understand how to organize and communicate with our audience. Thanks to
npoOrbit's advice and guidance our concerns have greatly diminished. Our
npoOrbit consultant was personable and had a great ability to communicate in
non-technical terms; this helped us to understand our implementation strategy
more clearly."
John Henry
Executive Director
Veterans And Families
Sacramento, CA